“Margaret handled two very important pieces of business for me. She helped me to apply for and acquire my Residencia Familial and my Spanish Social Security Healthcard. She was persistent in dealing with bureaucracy and worked hard until she got the results I needed, overcoming all obstacles. Her English is excellent. I found her to be very reliable, pleasant and easy to work with. She made a great effort to make the process as easy for me as possible and stood by me all the way”.